TSC Stores LP

Reviews

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  This store is horrible never have what they advertise prices are marked wrong
  By Nathan Miles, June 11, 2017
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  Purchased a product that was out of stock and received a rain check , perfect excellent help. Product did not come in within 2 weeks, no problem. Was pushed into doing an online order from in-store staff as it would guarantee that I received one. Came in to pick up my online order. Now having just received the email I had no paper work, other then my phone. Bryan the store manager was annoyed that he had to stop is Plano gram in order to help me, he also stood idle whilst his cashiers had full lines. I had prepaid my rain check the exact moment it was issued and had that receipt, Bryan wanted an additional receipt that I did not have and refused to process any kind of refund. Or any action at all. He offered no suggestions. I suggested looking up my transaction info that I had he refused and said come back later when other staff are in. I then had to suggest bank record or further action. I was very calm and collected going in on this holiday day, and leave frustrated. I should have just bought it at home depot. The pre order system is lackluster and disappointing urging staff to push online orders. However not nearly as disappointing as Bryan's attitude and lack of joy and general rudeness.
  By Taylor Williams, November 13, 2016
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  Not a happy camper.. Went and pick up a outdoor sectional on July 9. We got it home and out of the box and found out it was damaged.. called the store asked if they could do anything for us they said no and that we had to return it get our refund and order on line making another purchase. Ordered it online July 10th and i have been emailing TSC e-commerce since July 19. It has "missed" the truck for delivery twice now since they only deliver to Woodstock once a week.
  By Nicole Pacheco, November 03, 2016

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